Messenger + Instagram · Education brand

Kidscatchup on FMedia — a production chat bot that sells the stack

Not a toy keyword bot. A dual-channel experience for a real CAPS education brand: media-rich onboarding, product routing, lead capture, human handoff and alerts — the kind of flow agencies use to win clients.

Why this demo exists

Prospects ask if FMedia can run Facebook and Instagram like a modern product. Kidscatchup answers that live: professional copy, images, video, quick replies, carousel (Messenger), enquiry forms, and agent takeover with email notify.

2channels (FB + IG)
6product topics + lead form
LiveMeta-accepted replies
@kidzcatchupIG / Messenger
Welcome to Kidscatchup 👋
CAPS literacy & catch-up for Foundation Phase…
Image · Video · Menu
workbooks
Workbooks & readers + samples + YouTube…
Start enquiry
What is your full name?

What the bot does

1
Get Started
Branded welcome, product imagery, hosted intro video, menu. Messenger also gets a 3-card carousel.
typing delayimagesvideoquick repliesFB carousel
2
Product routing
Workbooks, literacy, remedial, mindfulness, schools/CSI — keywords + postbacks + ice breakers.
1–6 menuYouTube @Kidzcatchupsite deep links
3
Lead capture
5-step enquiry form (name, role, grade, need, phone/email). Completes with thank-you + team email.
FB + IG flowsemail to page owner
4
Human handoff
“Human agent” pauses the bot, emails the page team, offers Resume bot when ready.
status pauseSMTP alertSmart Inbox ready

FMedia capabilities on show

Omnichannel bot engine

Facebook Messenger and Instagram DM from one page connection, separate media packs where Meta rules differ.

Visual + keyword hybrid

Postbacks, ice breakers, persistent menu, keywords and user-input flows working together.

Media delivery

Hosted PNG/MP4 on your CDN path, reusable attachments, plus YouTube for long-form brand video.

Ops & conversion

Lead form answers emailed; human handoff with alert; resume bot; links into website conversion paths.

Try the live brand

Instagram

Open @kidzcatchup → Get Started → Workbooks or Start enquiry.

Facebook Messenger

Message Kidzcatchup → Get Started (carousel + video) → menu or persistent menu.

Want this for your client?

FMedia ships production Messenger, Instagram, WhatsApp and Telegram bots with media, forms, inbox and automations — not just keyword auto-replies.

Open FMedia Kidscatchup website YouTube channel API docs